Return & Refund Policy
We want you to be satisfied with your purchase from TOYTORQUE.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
- Item must be unused and in original packaging
- Proof of purchase is required
Non-Returnable Items
- Used or damaged items caused by misuse
- Clearance or final sale items (if applicable)
Refunds
Once your return is received and inspected:
- Refunds will be processed to the original payment method
- Processing time: 5–10 business days
Damaged Items
If your item arrives damaged, please contact us within 48 hours.
Email: info@lilyco.online
